Privacy Policy

Information We Collect

When you interact with Masako India, we may collect the following information:

• Name and contact information
• Email address and phone number
• Billing and shipping addresses
• Payment-related information processed securely through our payment partners
• Order history and purchase preferences
• Information submitted through forms, customer support requests, or customization inquiries
• Website usage and analytics information

How We Use Your Information

Your information helps us provide a seamless shopping experience and improve our services.

• Process and fulfill orders
• Provide customer support
• Communicate order updates and shipping notifications
• Respond to inquiries and customization requests
• Improve website functionality and user experience
• Prevent fraudulent transactions and enhance security
• Send promotional communications, where permitted by law

Payment Security

Masako India does not store complete payment card information on its servers. All online payments are processed through secure third-party payment gateways that comply with industry security standards.

Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve site performance.

By continuing to use our website, you consent to the use of these technologies.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers who assist in:

• Payment processing
• Order fulfillment
• Shipping and logistics
• Website hosting and analytics
• Customer support services

These partners are required to maintain the confidentiality and security of your information.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

You may request to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your personal data where legally permissible
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. Masako India is not responsible for the privacy practices, content, or security of external websites.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Masako India
Website: www.masakoindia.com
Email: support@masakoindia.com